DEMOCora is a simulation — not trained on live pricing or full catalog. Built to demonstrate select scenarios.

AI Patient Care Concierge · Powered by NexusCai

Meet Cora.
The Voiceof Modern Care.

The AI pharmacy concierge for Cost Plus Drugs. Cora answers calls 24/7, processes refills, looks up pricing, checks order status, transfers prescriptions, and routes clinical questions to a licensed pharmacist — instantly.

Book a Strategy CallTalk to Cora
CORA · v1 Live

Talk to Cora

Tap below to start a live voice conversation with your AI pharmacy assistant.

HIPAA-secure · 24/7
ID verified before any order

Cora verifies identity before discussing any order and routes medical questions to a licensed pharmacist. HIPAA-minded and safe by design.

SECURITY · FIRST
02Test Cora · Tap to Copy a Question

Ask her
anything below.

Tap any prompt to copy it, then paste it into the Cora widget above. She handles them one at a time — like a real concierge.

Pricing

01

Ordering

02

Transfers

03

Refills / Status

04

Cora verifies identity before discussing any order, and routes medical questions to a licensed pharmacist.

+24/7 answering
+Refills by phone
+Order status
+Identity verification
+Rx transfers
+After-hours coverage
+16+ languages
+Pharmacist routing
+Outbound campaigns
+Smart-web concierge
+24/7 answering
+Refills by phone
+Order status
+Identity verification
+Rx transfers
+After-hours coverage
+16+ languages
+Pharmacist routing
+Outbound campaigns
+Smart-web concierge
01What Cora Does

Inbound. Outbound.
Smart Web.

One AI concierge across every channel a patient might reach you — phone, outbound, and the website. Cora doesn't just deflect calls; she completes them.

Inbound01

Answer the phone, 24/7.

First-ring answering, or just overflow & after-hours.

  • +Process refill requests over the phone
  • +Check prescription & order status
  • +Educate patients on transparent pricing
  • +Instantly route clinical questions to a pharmacist
Outbound02

Reach out automatically.

Reactivate lapsed patients without lifting a finger.

  • +Refill reminders & 'ready for pickup' calls
  • +Win-back & re-engagement campaigns
  • +Follow-up & customer service calls
  • +Programmatic, measurable, always-on
Smart Web03

Give your site a voice.

Turn passive web traffic into booked, captured patients.

  • +On-page voice & chat concierge
  • +Captures leads in real time
  • +AI support portal for tickets
  • +Built-in lead magnet
03Capabilities · Everything Cora Can Do

Built for the way a
pharmacy actually runs.

Cora handles the full patient journey end-to-end — pricing questions, ordering, transfers, refills, status, after-hours, and outbound campaigns — across voice, web, and SMS.

Always on

24/7, first-ring answering.

No missed calls. No busy signals. No after-hours voicemails lost in the void. Every patient gets a real conversation, immediately.

Multilingual

16+

Languages detected and switched automatically — Spanish, Mandarin, Vietnamese, Tagalog, Arabic, French, and more.

03

Prescription refills

Taken over the phone and sent into the pharmacy queue.

04

Refills without an Rx #

Verifies by name + DOB, finds active prescriptions.

05

Real-time order status

'Is it ready? Has it shipped?' answered instantly.

06

Identity verification

Name + DOB or phone-number match before sharing anything.

07

Transfers & intake

Captures details and starts the transfer for new patients.

08

After-hours coverage

Captured & transcribed into the morning queue.

09

Transparent pricing lookup

Explains the Cost Plus Drugs model and per-drug pricing.

010

Insurance Q&A

Handles common coverage and out-of-pocket questions.

011

Shipping & delivery

ETAs, address changes, and tracking — handled live.

012

Outbound refill reminders

Calls patients when meds are due or ready for pickup.

013

Win-back campaigns

Re-engages lapsed patients automatically.

014

SMS follow-ups

Sends confirmations, links, and reminders by text.

015

Pharmacist routing

Clinical questions go straight to a licensed human.

016

Lead capture on web

On-page voice + chat concierge captures patients live.

017

CRM & EHR handoff

Pushes structured notes into your existing systems.

018

Explains the program

Walks new patients through how Cost Plus Drugs works, the model, and why it's so cheap.

019

Owner-facing pitch mode

Talks pharmacy owners through systems, integrations, and the business case.

020

Lead intake & qualification

Captures contact info, pharmacy size, and intent — straight into the CRM.

021

Speed-to-lead, instantly

New leads get a callback or follow-up in seconds, not hours — no leak in the funnel.

022

Conversation analytics

Dashboards on call volume, peak hours, resolution rates, and handoffs.

023

Topic & intent insights

See exactly what patients ask about — pricing, refills, transfers, complaints, trends over time.

024

Sentiment & CSAT signals

Flags frustrated calls and surfaces patterns your team can act on.

025

Full transcripts & recordings

Every interaction logged, searchable, and exportable for QA and training.

HIPAA-minded and safe by design — Cora never gives medical advice; she routes clinical questions to a pharmacist.

04For Pharmacy Owners

What this does
for your pharmacy.

Most NexusCai pharmacy deployments go live in 2–3 weeks, and most owners see ROI in the first month.

Book a Strategy Call
01

Never miss another call

Every ring answered, every lead captured — even at 2am.

02

Take pressure off the counter

Cora handles routine refills, status checks, and FAQs so your team can focus on patients.

03

24/7 & after-hours coverage

Without hiring.

04

Reactivate dormant patients

With automated outbound campaigns.

05

Capture refills automatically

And support tickets — straight into the queue.

06

Scale without overhead

More capacity. Not more staff.

05By the numbers
24/7

Always on, never a missed call

01
<1s

Natural, real-time voice responses

02
16+

Languages, detected automatically

03
2–3 wks

Typical time to go live

04

Capabilities shown for demonstration.

06What's next

See what Cora
could do for you.

Book a quick strategy call with the NexusCai team — we'll tailor it to your pharmacy and your systems.